Dropster
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At Dropster, we give pre-loved clothes a second life. Every piece you thrift with us helps reduce waste, recycle fashion, and protect the environment—all while keeping your style unique. 💚✨
Dropster's Policy
Return and refund policy
Dropster
Thank you for shopping with Dropster! 💚 Since all our items are thrifted and pre-loved, we do our best to describe each product honestly and clearly. We want you to love what you get, but if something goes wrong, here’s how our return policy works:
✅ When Can You Return?
We only accept returns on the same day your order is delivered.
To make a return, you’ll need to share an unboxing video while opening the package.
The video should start before the package is opened and clearly show the issue.
Edited or incomplete videos won’t be accepted.
❌ When Returns Are Not Accepted
If we have already mentioned the defect in the product description, the item cannot be returned. (Since our thrift pieces are unique and may come with small imperfections, we make sure to highlight them in advance.)
Returns requested after the delivery day will not be accepted.
Products that have been used, worn, or damaged after delivery cannot be returned.
📲 How to Request a Return
Contact Dropster on WhatsApp the same day you receive your order.
Send us your unboxing video along with your order details.
Once our team reviews the video and confirms the issue, we’ll guide you through the return process.
ℹ️ Additional Notes
Refunds or exchanges will only be processed once the product is returned and verified by our team.
Shipping charges may not be refundable unless the return is due to our mistake.
Since our thrift items are one-of-a-kind, replacements may not always be possible. In such cases, you’ll receive store credit or a refund (depending on the situation).
At Dropster, we believe in transparency and fairness. We kindly ask our customers to shop thoughtfully, keeping in mind that thrifted items may not be perfect but are always unique! 🌿✨
Privacy Policy
📑 Privacy Policy for Dropster
Effective Date: [23 May,2025]
Last Updated: [30August,2025]
At Dropster, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, make a purchase, or interact with us on our website hosted on Shopify.
1. Information We Collect
When you visit Dropster, we may collect the following information:
Personal Information: Name, email address, shipping address, billing address, phone number.
Payment Information: Processed securely through Shopify’s payment gateways (we do not store your credit card details).
Order Information: Products purchased, order history, and preferences.
Technical Information: IP address, browser type, device information, and browsing data collected through cookies and similar technologies.
2. How We Use Your Information
We use the information collected to:
Process and fulfill your orders.
Communicate with you regarding your purchases, promotions, and updates.
Improve our store, services, and customer experience.
Comply with legal obligations and prevent fraudulent activity.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share information with trusted third parties only when necessary to provide our services:
Shopify: Our store platform provider.
Payment Processors: To securely process payments.
Shipping Partners: To deliver your orders.
Legal Requirements: If required by law or to protect our rights.
4. Cookies and Tracking Technologies
Dropster uses cookies to improve your shopping experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, but some features of our store may not function properly.
5. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request corrections or updates to your information.
Request deletion of your personal data (unless required by law to retain it).
Opt out of marketing communications at any time.
To exercise these rights, contact us at: [Your Contact Email].
7. Third-Party Services
Our store may link to third-party services (e.g., Instagram, shipping providers). We are not responsible for their privacy practices, so we encourage you to read their policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised "Last Updated" date.
9. Contact Us
For questions, concerns, or privacy requests, please contact us:
📩 Email: [Dropsterclub@gmail.com]
📍 Store Name: Dropsterclub
Terms of service
Dropster
Dropster, your go-to thrift store for unique, sustainable, and affordable finds! 💚 The terms “we”, “us” and “our” refer to Dropster. These Terms of Service (“Terms”) together with our Privacy Policy [LINK] outline your rights and responsibilities when you shop with us through our online store (powered by Shopify).
By browsing, interacting with, or purchasing from Dropster, you agree to these Terms of Service and our Privacy Policy. If you don’t agree, we kindly ask you not to use our Services.
Our goal is simple: to provide you with a smooth, safe, and fun thrift shopping experience. 🌿
By browsing, interacting with, or purchasing from Dropster, you agree to these Terms of Service and our Privacy Policy. If you don’t agree, we kindly ask you not to use our Services.
Our goal is simple: to provide you with a smooth, safe, and fun thrift shopping experience. 🌿
1. Access & Accounts
By shopping with Dropster, you confirm you are at least the age of majority in your state or province.
You may be asked to provide certain information (email, billing, shipping details, etc.) to complete your order. Please make sure all details are correct and current.
You are responsible for keeping your account safe. Please don’t share or transfer your account with anyone else.
2. Our Products
Since we are a thrift store, don'tpreloved and one-of-a-kind.
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Colors or product appearances may vary slightly depending on your device settings.
We may discontinue items at any time (that’s the nature of thrift—when it’s gone, it’s gone 💨).
3. Orders
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Since thrift pieces are limited, we may decline or cancel an order at our discretion (for example, if an item sells out at the same time). If that happens, we’ll notify you using the contact details provided.
Orders cannot always be cancelled once confirmed, so please double-check before purchasing.
4. Prices & Payment
Prices are listed in INR and may change without notice.
All orders must be prepaid (we do not currently offer Cash on Delivery).
Prices do not include shipping fees or applicable taxes, which will be shown at checkout.
By providing payment info, you confirm that you’re authorized to use that payment method.
5. Shipping & Delivery
We currently only ship within India.
Two options are available:
Standard Shipping: 4–7 business days.
Prize: 1–3 business days in select locations.
Shipping timelines are estimates and may be affected by courier delays or circumstances beyond our control.
Once we hand over your package to the courier, risk of loss passes to you.
(For more details, please see our Shipping Policy [LINK].
6. Returns
Since thrift items are unique, we only accept returns on the same day of delivery,
You record a video while unboxing (to show any issue).
The defect was not already mentioned in the product description.
To initiate a return, please contact us via WhatsApp.
(For full details, please see our Return Policy [LINK].)
7. Intellectual Property
All logos, names, product images, and designs on our website belong to Dropster or our partners. Please don’t use them without permission.
8. Third Part
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9. Relationship with Shopify
Our store runs on Shopify, which helps us power our website and process your orders. However, your purchases are made directly with Dropster, not Shopify.
1
Your privacy matters to us. Please check out our Privacy Policy [LINK] to see how your information is collected and used.
11. Feedback
We
12. Errors & Updates
Sometimes product info may contain errors (like typos, pricing, or availability). We reserve the right to correct them or update listings without prior notice.
13. Prohibited Uses
Plea
Use our services for unlawful purposes.
Harass, abuse, or harm others through our platform.
Upload viruses or malicious code.
Copy, resell, or exploit our services without permission.
14. Termination
We may suspend or terminate your account if you misuse our services. You’ll still be responsible for any amounts owed up to that date.
15. Disclaimer of Warranties & Liability
Dropster provides products “as is” since all items are thrifted. We cannot guarantee perfection, but we promise transparency. To the fullest extent allowed by law, Dropster is not liable for indirect damages (like courier delays, loss of data, or resale issues).
16. Governing Law
These Terms are governed by Indian law, and any disputes will be handled in the jurisdiction where Dropster is headquartered.
17. Changes to Terms
We may update these Terms of Service occasionally. We’ll notify you of material changes, but it’s your responsibility to check this page regularly. Continued use of our store means you accept the new Terms.
18. Contact
Got questions? We’re here to help!
📧 Email: dropsterclub@gmail.com
💬 WhatsApp: [Insert WhatsApp Link]
At Dropster, we’re not just a store—we’re a community of thrift lovers making fashion more sustainable and affordable. Thank you for supporting slow fashion with us. 🌿✨
Shipping policy
Dropster Shipping Policy 🚚✨
At Dropster Thrift, we take pride in delivering your one-of-a-kind thrifted finds safely and on time. Please read our shipping terms carefully before placing your order.
🚚 Standard
Timeline: 4–7 business days (within India).
Cost: Affordable and sometimes free on larger orders.
Tracking: You’ll receive a tracking link once your order is shipped.
Perfect for shoppers who don’t mind waiting a little for their thrifted treasure. 💚
⚡ Premium Delivery
Timeline: 1–3 business days (available in most Indian cities).
Cost: Slightly higher than standard, but ensures faster delivery.
Priority Premium orders are packed and shipped first.
💳 Payment Policy
All orders must be prepaid.
We currently do not offer Cash on Delivery (COD).
📦 Order Processing
Orders are dispatched within 24–48 hours after payment confirmation.
Tracking details will be shared with you once the package is shipped.
🌍 Shipping Coverage
We only ship within India.
Delivery timelines may vary for remote or out-of-service locations, but we’ll keep you updated if any delay occurs.
ℹ️ Notes for Customers
Delivery times are estimates; unexpected courier or weather delays may happen.
Premium delivery is subject to availability in your pincode.
Please double-check your delivery address and contact details before placing your order.
At Dropster, we know every thrift piece is special, so whether you choose Are or Premium Delivery, .
Contact information
Trade name: Dropster
Phone number: 9362762516
Email: dropsterclub@gmail.com
Physical address: Siliguri, Champasari, devidanga, Kolabari More